Shipping policy
SHIPPING POLICY
We aim to ensure all orders are processed and delivered as smoothly and efficiently as possible.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Same-Day Delivery (UAE Only)
We offer same-day delivery within selected areas in the UAE for eligible orders placed before 12:00 PM (UAE time).
Orders placed after 12:00 PM will be delivered on the next working day or within standard delivery timeframes.
Same-day delivery availability may vary depending on location, courier capacity, and order volume.
Delivery Time
Estimated delivery times:
- UAE (Standard): 1–5 business days
- UAE (Same-day eligible areas): Same-day delivery (for orders placed before 12:00 PM)
- International: 5–14 business days (depending on destination and customs clearance)
Delivery times are estimates only and may vary due to courier delays or external factors beyond our control.
Shipping Costs
Shipping fees (if applicable) are displayed at checkout before payment completion.
Tracking
Once your order has been dispatched, a tracking number will be sent via email.
Customs & Duties
International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
Contact
For shipping support: labelunknown.shop@gmail.com